There's nothing more valuable than a recurring donation - because it's a donation that can last forever, as long as your donor's credit card is valid. But credit cards expire, or are sometimes lost or cancelled.
To solve this, we developed Infinity Donations, an AI-based service that automatically replaces expired or cancelled cards with the new replacement number.
US dollars and international currencies
Whether the payment is made by credit card or by Paypal, if a card expires or is cancelled and replaced, we'll automatically obtain from the credit card company the new replacement card. We'll then run your recurring payment using this new method. No intervention is needed on your part or the donor's part.
Expired credit cards: If a credit card has expired but was re-issued with a new expiry date, we'll be able to continue running it with the new expiry date.
Cancelled credit cards: If a credit card has been cancelled and replaced, we'll receive the replacement card (כרטיס מולחף) from the credit cards, add it as a payment method for the donor, and then re-run the donation using the updated payment method.
If we can't successfully obtain a replacement card
In the Recurring Donations section of your account, you can see the details of all recurring donations that have stopped and the reason why. You can then reach out to the donor and try to obtain a replacement card, and restart the recurring payment.