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The difference between Regular and Smart installments
Updated over 3 years ago

Smart Installments

Sometimes your donors want to donate you a large sum, but to divide it up into payments (like making a large purchase on layaway). With Smart Installments, donors can divide up their donation into up to 12 payments, and they'll be automatically charged equal payments every month.

On the donation form, the user will be asked if they want to break their donation up into installments. Then, if a donor wants to donate you $5,000 in 10 payments, we'll automatically charge them $500 every month for 10 months.

You'll see separate transactions for each monthly payment, and a separate receipt for each transaction.

To add Smart Installments to your donation form, just select your preferred choice on the last stage of the donation form creation wizard:

Regular (Classic) Installments (Israel only)

If your organization is from Israel, you can also choose Regular (Classic) installments, where the entire donation amount is frozen on a donor's credit card, and paid out to you over a number of months.

The donor receives a receipt for the full amount of their donation, and you only see one transaction in the donation records. In the Recurring section of the CRM, you can click this button and receive a report of when you'll be paid out the installment payments:

Remember, however, that there are downsides to installment payments: for one, they take up your donor's credit limit (if I choose to donate ₪1,200 and my credit limit if ₪6,000, you're taking up 20% of my credit). Also, there is an additional fee on each installment, charged by the credit card company (someone, after all, needs to pay for the credit). For that reason, Smart Installments might be a better bet.

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